FED: Telstra mistakenly publishes silent numbers: report
SYDNEY, Aug 12 AAP - Telstra has mistakenly published hundreds of silent numbers inthe White Pages, revealing contact details for customers who paid extra to remain anonymous,a newspaper reported today.
The Daily Telegraph said a mistake in Telstra's data entry systems resulted in thenumbers appearing in the on-line and hard copy versions of this year's directory throughoutAustralia.
It said some clients did not appear in the hard copy but were included in the on-lineversion of the White Pages.
The paper quoted Telecommunications Industry Ombudsman John Pinnock as saying Telstrahad written to the affected customers and was trying to rectify the situation.
The silent line problem arose after Telstra gave production of the phone directoryto its subsidiary Pacific Access, which also produces the Yellow Pages, the Telegraphsaid.
AAP ao
KEYWORD: TELSTRA SILENT
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